Hi Michal,
Thankyou for taking the time to alert us of your dissatisfaction on us requiring Thermal Bags to transport our foods to our valued customers.
At R&B we pride ourselves on our quality of food and believe our delivery customers deserve to receive their food Hot, Fresh and Succulent. To this end we require all deliveries to be transported from the store to the guest in Thermal Delivery Bags.
We are sorry to hear you will not deliver for us again but we cannot compromise on this quality.
Phil – Operations NSW
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