Everytime I go to this restaurant there is always a problem. Went for dinner on Friday night with my partner and when my starter arrived, my partners main came at the same time. We told the waitress we had another plate coming and she did nothing.
We then asked 2 waiters what was happening with the meal and they took 20 minutes to get back to us. They realise they forgot our meal and I then had to wait another 30 minutes for my food to arrive. The meal was cold and not cooked properly and all the manager did was come and say sorry and asked if we wanted dessert. (Why would I want dessert if you couldn’t even cook my meal properly)
The thing that blew my mind was when we paid, they still charged us full price, no discount or nothing.
I only live up stairs from the restaurant, but with the service and no respect for their customers I would prefer to walk further to a better restaurant who has excellent service.