Italian Street Kitchen-West End-Clare Quinn

A poor experience so please take note.

We are pretty easy guests. We booked online for 3.45pm on a Friday, a day in advance.

On arriving the host coldly tried to tell us there were no bookings until 5.30pm & that they were full.

We presented our booking confirmation as asked & observed the fairly empty restaurant so she seated us. No water or drinks orders came until we got up & asked a few times.

The waiter who came on shift, drinks & food were good hence the two stars.

On attempting to pay, this restaurant refused to honour the $50 Gourmet Traveller gift card that friends had gifted us for supporting their new family.

This restaurant has contempt for its guests & its own contractual obligations. I hope the other outlets are better.

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