Hi Steve,
This is very disappointing to hear, we pride ourselves on our service and looking after our guests. This is definitley not the experience we want our guests to have. I would like to investigate this further in order to ensure it is resolved for you and doesn’t reoccur. Would it be possible for you to make contact with us via [email protected] or 08 6163 8889 and ask for Stephanie, so that we can discuss further.
Thank you for your valuable feedback,
Kind Regards
Hunter and Barrel Management