Hey Momo,
I’m so sorry to read about your experience yesterday. We let you down.
We are very proud in what we do, and are usually incredibly consistent in proving excellent food and service – which is reflected in our normally excellent reviews. Yesterday however, we struggled, and I’m sorry you were affected.
I know that the team were pushed to the limit, on a day that was more than double as busy as we were expecting.
Again, sorry we let you down. If you’d like to discuss further please email me.
Toby
Restaurant Manager
[email protected]