Hi Jazmin,
Firstly I would like to apologise for your recent experience. We do have a lot of customer were thinking they were eating meat instead of a mimic of meat but made of plant proteins. The smell and taste is like meat but the redness of it is from beetroot juice that gives it the colour of meat.
Please contact me at [email protected] to further discuss this and will organise a time for you to come in and have a beyond burger on me to change your opinion of us. Hope to hear from you soon!