Hi Justin, There is a Note From Us on the second page of the booking section about the 2 hour time and also a check box on the next page that must be ticked to proceed with a booking, if you would like a copy of these please contact me direct at [email protected]. We have tried to reach out to your party organiser by phone and email but had no luck. Apologies if this informtation wasnt passed on to everyone in your group.