We were there for a 830 booking under Mert. Our waiter Andrew seemed great at the start. They then got our tomahawk mixed up and it ended up at the table next to us before cooking and those people had just sat down. Our entrees then came out and the waiter was confused as to where they needed to go so she stood around for about 5 minutes trying to figure which table they were for. We then advised Andrew that we had not seen our tomahawk yet. A tomahawk was then brought out and shown to us. About 8-10 minutes later a tomahawk came out! That was definately not the same tomahawk we were shown. We they didn’t receive the salad that comes with the meal. We advised Andrew only to be told it only comes with chips. He mentioned that we had ordered the “Alexander” menu? We then jumped online and had a look and found that it comes with salad and chips. This is a major stuff up as I was there to celebrate a birthday and felt embarrassed. Is this how all customers are being treated?