I visited Hunter and Barrel Eastland for dinner on Thursday evening. I walked in without a reservation, and the restaurant manager Shashank refused to seat us without a booking. One of the wait staff told us that there were tables available and helped find us a table. The manager was not happy that we were seated and was cold towards us for the entire evening. Our section waiter didn’t serve us and we were ignored for most of the evening. The pass master was on his phone while our food sat on the pass. I’m disappointed that such an expensive restaurant won’t cater to walk-ins on a weekday evening. The staff seemed to be walking around aimlessly avoiding eye contact and trying to look busy. Nobody checked back on us during our meal or asked how it was so I couldn’t give them feedback that the mushroom pie was too salty. The rest of our order was delicious, however we felt unwelcome and like a burden, despite spending more than $100 for 2 people. Nobody asked us if we wanted anything else when we finished our meal so we went to pay and we were left at the counter for several minutes until somebody finally came to take our payment. Shashank was nearby and avoided acknowledging us, leaving the front counter unattended. The prices don’t seem to reflect the quality of service, and I’ve heard that they’ll be raised again soon. The staff didn’t seem to want to be there, and I hope that management will give them better wages to reflect the menu prices- this would surely increase morale and attract more staff. It’s a shame that what was such an attractive and friendly venue has gone so downhill recently.