Update as of May 2020:
They’ve definitely stepped their game up and are on point. The burgers are put together nicely and their customer service is always thGood job y’all!
Original review:
This is by far the worst chick-fil-a chicken sandwich combo I’ve ever had. Every single thing I ordered was a gross, soggy mess. I couldn’t even finish my meal!
The chicken patty and bun were so mushy and the fries were so abnormally soft, I thought they’d accidentally given me fries that had thawed out in the Seattle heat and not actually deep fried. There was absolutely zero crunch to the sandwich and fries. The Oreo milkshake I ordered had melted into a barely cold, watery soup by the time I got up to the drive through counter because it was sitting near the window for so long. I know chick fil a always has a line up of ordered drinks waiting to be picked up by the window, but they need to rethink this strategy, especially for milkshakes, during the summer months AND when the drive through line is excruciatingly slow.
I’m throwing in an extra star because the ladies at the counter were nice and had a smile on their face. I’d rather make the 30 minute round trip commute to the Lynnwood location until this one figures it out.